🎁 Limited time - Ship your packages across Canada starting at $9.99! Contact us to get started

📦 Forwarding packages? Choose delivery to your home address & get free delivery on all regular size packages! Log in for details.

⚠️ Our Vancouver location is temporarily closed. All current & future packages will be sent to your home at no cost.

Services

Return Center

We make it easier than ever to help you
with any return situation.

Contact us
 Return Center | Shipwithreach

Returns? No problem!
If the U.S. merchant…

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Offers a free return label from Canada

We'll return your items for free.

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Offers a free return label from U.S. only

We will ship your items back to our
American warehouse with our discounted
rates and then to the merchant for free.

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Doesn't offer
free returns

Charges will be based on our discounted
shipping rates (depending on the return
location of your U.S. merchant).

To be eligible for a return or
exchange

  • Items must be in the same condition as when
    you received it

  • Receipt or proof of purchase

  • Merchant must accept refunds or exchanges

*Returns will be issued in the original payment method.

*You only pay duties and taxes on the items you keep.

returns

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free membership?

Other services

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Personal shopping

Let us shop for you when American retailers are out of your reach

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package

Package Forwarding

Ship items from the U.S.A. to any address in Canada with ease

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In-Store Services

See why being a Reach member will save you time & money

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