🎁 Send your packages across Canada for as low as $9.99! Learn more here.
⚠️ Your U.S. shipping address has changed. Log in for details.
❗Our service rate & home delivery (zone 1) rates have changed. Click here for details.

Services

Return Center

We make it easier than ever to help you
with any return situation.

Contact us
Return Center | Shipwithreach

Returns? No problem!
If the U.S. merchant…

...

Offers a free return label from Canada

We'll return your items for free.

...

Offers a free return label from U.S. only

We will ship your items back to our
American warehouse with our discounted
rates and then to the merchant for free.

...

Doesn't offer
free returns

Charges will be based on our discounted
shipping rates (depending on the return
location of your U.S. merchant).

To be eligible for a return or
exchange

  • Items must be in the same condition as when
    you received it

  • Receipt or proof of purchase

  • Merchant must accept refunds or exchanges

*Returns will be issued in the original payment method.

*You only pay duties and taxes on the items you keep.

returns

Ready to sign up for your
free membership?

Sign up for free Contact us

Other services

...

Personal shopping

Let us shop for you when American retailers are out of your reach

Visit page
package

Package Forwarding

Ship items from the U.S.A. to any address in Canada with ease

Visit page
...

In-Store Services

See why being a Reach member will save you time & money

Visit page